The Care Home Information Guide And Care Home Directory

Your starting point in signposting some of the main areas of health and social care services in the UK. With all the relevant care home Information and help you need with reference links to care signposting

Age UK

York House
207-221 Pentonville Road
London N1 9UZ
T 0800 169 8787 (general enquiries)
0800 169 6565 (advice line)
E contact@ageuk.org.uk
W Age UK
B Age UK Blog

Provides information and advice for older people in the UK. Age UK has been created by the merger of Age Concern and Help the Aged which provides respite care.

Alzheimers Society

Devon House
58 St Katherine’s Way
London E1W 1LB
T 0207 7423 3500
E enquiries@alzheimers.org.uk
W Alzheimers Society

Alzheimer's Society is a membership organisation, which works to improve the quality of life of people affected by dementia in England, Wales and Northern Ireland.

AT Dementia

9 Newarke Street
Leicester
LE1 5SN
T 0116 257 5017
E info@trentdsdc.org.uk
W At Dementia

AT Dementia brings together information about assistive technology and other products that can help support the independence and leisure opportunities of people with dementia.

Benefit Enquiry Line (BEL)

Red Rose House
Lancaster Road
Preston
Lancashire PR1 1HB
T 0800 88 22 00 (free helpline open 8.30am-6.30pm weekdays and 9.00am-1.00pm Saturdays)
0800 243 544 (textphone)
E BEL-Customer-Services@dwp.gsi.gov.uk
W Benefit Enquiry Line (BEL)

National, free telephone advice and information service on benefits for people with disabilities, their carers and representatives. Note that advisers can send out forms and give advice but they have no access to personal records.

Care And Social Services Inspectorate Wales

Cathays Park
Cardiff CF10 3NQ
T 01443 848450
E cssiw@wales.gsi.gov.uk
W Care and Social Services Inspectorate Wales

Inspects and reviews local authority social services and regulates and inspects care settings and agencies across Wales.

Care Quality Commission

National Correspondence
Citygate
Gallowgate
Newcastle upon Tyne NE1 4WH
T 03000 616161
E enquiries@cqc.org.uk
W Care Quality Commission

Regulates, inspects and reviews all adult social care services in the public, private and voluntary sectors in England, the Channel Islands and the Isle Of Man. Formerly the Commission for Social Care Inspection (CSCI).
We use information provided by the CQC to power the care reports

Citizens Advice Bureau (CAB)

Various locations
W Citizens Advice Bureau (CAB)

Your local CAB office can provide information and advice in confidence or point you in the right direction. To find your nearest CAB look in the phone book, ask at your local library or look on the citizens advice website (above). Opening times vary.

Counsel and Care

Twyman House
16 Bonny Street
London NW1 9PG
T 0845 300 7585 (advice line, weekdays 10am-4pm except Wednesdays 10am-1pm)
E advice@counselandcare.org.uk
W Counsel and Care

Provides advice, information and financial support for older people, their families and carers. Produces factsheets on topics ranging from benefits to care homes, including choosing a care home: fees and funding, paying care home fees: community care, and Community care and the NHS: a guide to making a complaint.

English Community Care Association (ECCA)

2^nd Floor, Monmouth House
40 Artillery Lane
London
E1 7LS
T 08450 577677
E info@ecca.org.uk
W English Community Care Association

Working on behalf of small, medium and large providers, ECCA speaks with a single unified voice for both members and the whole care sector. Our membership includes organisations of varying types and sizes, amongst them single care homes, small local groups, national providers and not-for-profit voluntary organisations and associations.

Epilepsy Action

New Anstey House
Gate Way Drive
Yeadon
LEEDS
LS19 7XY
T 0808 800 5050
E epilepsy@epilepsy.org.uk
W Epilepsy Action

Epilepsy Action is the largest member-led epilepsy organisation in Britain, acting as the voice for the UK's estimated 456,000 people with epilepsy, as well as their friends, families, carers, health professionals and the many other people on whose lives the condition has an impact.

Essential Environments

12 Richmond Ave
Washington Village
Washington
Tyne & Wear
NE38 7JG
T 07918732208
E info@essential-environments.co.uk
W Essential Environments

Essential Environments is a consultancy which is committed to improving the
Care Environment. We assist with all Care Environment Issues, Refurbishment, Extension and Development.

HCE Solutions

Healthcare Europe Ltd
Victory House
The Sidings Business Park
Whalley
BB7 9SE
T 0845 057 3593
E info@hcesolutions.co.uk
W HCE Solutions

Provides an online facility for Healthcare Europe Limited, offers over 3,500 daily living, elderly care and mobility products to help maintain the independence and improve the quality of life for people in residential care homes, nursing homes or domiciliary care

Memory & Alzheimer's Cafes UK Directory

E info@memorycafes.org.uk
W Memory Cafes UK Directory

This independent directory has been developed to enable anyone to locate a Memory or Alzheimer's Cafe in the UK by region or county.

Registered Care Providers Association Ltd (RCPA Ltd);

Victoria House
Victoria Street
Taunton
Somerset
TA1 3JA
T 01823 351630
F 01823 351678
E admin@rcpa.org.uk
W Registered Care Providers Association Ltd (RCPA Ltd)

The Registered Care Providers Association Ltd (RCPA Ltd) is a member’s organisation. Its role is to assist proprietors, managers and employees of all care provider organisations within Somerset and the surrounding area, whether private or voluntary, domiciliary or residential. Members work with the elderly, as well as adults with a variety of physical and learning difficulties.

Regualtion and Quality Improvement Authority

9th Floor Riverside Tower,
5 Lanyon Place,
Belfast, BT1 3BT
T 028 9051 7500
E info@rqia.org.uk
W Regualtion and Quality Improvement Authority

The Regulation and Quality Improvement Authority (RQIA) is the independent health and social care regulatory body for Northern Ireland, and forms an integral part of the new health and social care structures. In its work RQIA encourages continuous improvement in the quality of these services through a programme of inspections and reviews.

Relatives and Residents Association

24 The Ivories
6-18 Northampton Street
London N1 2HY
T 020 7359 8148
020 7359 8136 (advice line, weekdays 9.30am-4.30pm)
E info@relres.org
W Relatives and Residents Association

Advises relatives and close friends of people in care homes on a range of topics, from how to get an assessment to what to do when problems occur in a home.

Scottish Commission For The Regulation Of Care

Compass House,
11 Riverside Drive
Dundee DD1 4NY
T 01382 207100
E enquiries@scswis.com
W Scottish Commission For The Regulation Of Care

They were set up in April 2002 under the Regulation of Care (Scotland) Act 2001 to regulate all adult, child and independent healthcare services in Scotland.

Social Care Association

350 West Barnes lane
Motspur Park
New Malden
KT3 6NB
T 020 89495837
W Social Care Association

SCA is a UK organisation of individuals and corporate organisations involved in social care. This means all service user groups, children and adults. This means all job roles – Supporting Caring and Assisting people to live the kind of life they want with choice and independence